Robotics Process Automation (RPA)

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About Robotics Process Automation (RPA)

RPA uses computer software to handle existing applications (e.g. CRM, BPM, Core banking etc) exactly the same way human interact with these systems through the user interface – a non invasive integration.

RPA replaces repetitive and non value added tasks performed by human with virtual workforce of robotic FTE, allowing the human workforce to make judgment call, handle exceptions, provide value added oversight and management.

"The idea is to remove the robot from the person, not replace people with robots"

Why Robotics Process Automation?

  1. For Enterprise, BPO and shared services that uses large scale, high-volume human labor with an inherent demand for productivity and cost efficiency, RPA technology adds motivation to business innovation and profitability.
  2. It enables organizations to configure software robots that automate manual and repetitive rule-based tasks at a fraction of the cost of their human equivalent and to integrate without disrupting the legacy systems.
  3. Robots are easy to train and see the interface like a human.
  4. They can act as automated assistants and are designed to collaborate with humans while permanently reporting on progress.

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